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Wednesday, April 23, 2014

That Computer Guy LLC

715-254-1872

Monday - Friday 8 a.m. - 5 p.m.

Now Recycling your E-Waste!

In partnership with Helping Hands Recycling, That Computer Guy LLC is now accepting your E-waste.  TCG can accept old computer towers, laptops, computer peripherals (keyboards, mice, speakers, and wires), dvd players, vcrs, stereo components, computer monitors, printers, microwaves, and TV's up to 27".  Some fees do apply, see below for fee information.  Helping Hands Recycling guarantees ALL hard drives are physically destroyed in an industrial shredder.

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A significant flaw named the “Heartbleed Bug” (http://en.wikipedia.org/wiki/Heartbleed_bug) has been discovered and poses a large security threat to the internet as a whole. The Heartbleed bug is present in the software library OpenSSL which is used by many websites to privately send data to and from an internet server.

Fortunately, our servers were not affected by the Heartbleed bug when it was publicly disclosed. 

The Heartbleed bug has had a profound impact on the transmission of secure data throughout the Internet. It is for that reason that we are encouraging you, our customer, to reset your member area password at your earliest convenience as a matter of common password maintenance. Please remember to always make your passwords unique, random, and periodically rotate them. 

We encourage you to change your password, both on our website as well as any others that you use, as many services have been affected.

CNet compiled a list of popular websites as to whether they are vulnerable to the bug or not, and whether they have been patched or not.  They have also indicated whether a password change was recommended on those sites.  That good information is here:  http://www.cnet.com/news/which-sites-have-patched-the-heartbleed-bug/

This story is on going.  It is widespread.  It is reaching to firewalls, routers, possibly mobile phones, etc.  We have not heard the last of this vulnerability.  There are reports that it MAY not be as serious as first thought, but better safe than sorry.

You can also check websites you may visit regularly to see if they are vulnerable or patched by entering their domain name at the following site:  http://filippo.io/Heartbleed/

 

For more information:

http://www.welivesecurity.com/2014/04/09/heartbleed-encryption-flaw-leaves-millions-of-sites-at-risk/

http://www.welivesecurity.com/2014/04/11/i-am-responsible-heartbleed-developer-breaks-silence/

http://sseguranca.blogspot.co.uk/2014/04/heartbleed-ssl-bug.html

Windows XP Support has Ended

While we at TCG are in the computer industry and should be keeping up with significant changes in technology and software used on a daily basis, it is a bit surprising at how much the End of Life of Windows XP has caught users and businesses so off guard.

We've been answering dozens of questions daily about Windows XP and that it's "going away".  We've had everything from the attitude that "I'm not going to bother with dealing with it", to "The news said I could upgrade my 10 year old computer to Windows 8", to "Is my computer just going to stop working on April 8th?"  We've had businesses that are completely unaware of the need to upgrade for compliance reasons for their industry, and some that think we can just put a disk in the computer and upgrade to windows 7 or 8 and everything will be fine in 20 minutes.

Let's go through some of the details and answer some of the questions we've been answering on the phone over the past few weeks.

Add a Local Account Password to Windows 8

If you set up your Windows 8 computer with a local account instead of a Microsoft account, you may not have added a password to it.  This is somewhat convenient if you just want it to start up and not have to enter a password, but if you have decided you want to password protect your local account on Windows 8, here are instructions on how to do so.

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Thanks again for taking my call regarding my inability to get my printer to function. I realize this caused you to "drop everything" and help. The printer is now churning out paper and is operating in a normal fashion. I have always appreciated the after-the-sale support provided by you and Nicole. You two do a great job. Thanks for being there for customers like me who occasionally need some help! Thanks again for the great service!
Ron Wight - 11 Mar 2013
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