Friday, July 31, 2015

That Computer Guy LLC


Monday - Friday 8 a.m. - 5 p.m.

That Computer Guy, LLC is open to serve you
at 3525A Patch St. in Stevens Point.

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That Computer Guy serves central Wisconsin for all your computer needs. Contact us for local service. We provide in shop and on site service, tailoring to your individual needs.

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If your XP computer somehow mysteriously seems to have lost it's device manager list, it may be because the Plug and Play service got disabled.

Try this:

  • Click Start > Run
  • Type "services.msc" without quotes of course, and click "OK"
  • Find "Plug and Play" in the list and double click it.  If you receive a Configuration Manager message, click OK.
  • In the Startup Type, click "Automatic" and then click OK
  • Close services, restart the computer. 

Your device manger list should be populated again!


Another one for the "Really Geeky Stuff" file.  Windows really has some goofy stuff that happens to it, and this one took a while to figure out.

Windows 7 ran fine, but when it came to trying to install Service Pack 1, it would move right along, everything hunky dory... until about 99% of installation complete on the restart and then BAM!!! "Reverting changes".  Service Pack 1 would fail to install with an "Element not found" error.  "ERROR_NOT_FOUND (0x80070490)".

After trying the Windows Update Readiness tool twice, and trying the Microsoft "Fix-it" utility for windows update (even though it said it had found a problem and fixed it each time), it was time for more research.

I finally came by this thread on the Microsoft answers forum:  http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/windows-7-sp1-wont-install-element-not-found-error/531d5f8b-c242-4487-abb7-516a491b4efe?page=1

A specific post held the answer to my issue.  I'll recap the steps I took now and then point you to a couple links that actually should take credit for the fix.

Back in November of 2011, "Six Estonian nationals have been arrested and charged with running a sophisticated Internet fraud ring that infected millions of computers worldwide with a virus and enabled the thieves to manipulate the multi-billion-dollar Internet advertising industry. Users of infected machines were unaware that their computers had been compromised—or that the malicious software rendered their machines vulnerable to a host of other viruses."

"DNSChanger was used to redirect unsuspecting users to rogue servers controlled by the cyber thieves, allowing them to manipulate users’ web activity. When users of infected computers clicked on the link for the official website of iTunes, for example, they were instead taken to a website for a business unaffiliated with Apple Inc. that purported to sell Apple software. Not only did the cyber thieves make money from these schemes, they deprived legitimate website operators and advertisers of substantial revenue."  http://www.fbi.gov/news/stories/2011/november/malware_110911

So, what is all the fuss about months later? 

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Dusty and Nicole, Many thanks for going above and beyond the call of duty & getting our router operational by even making a house call. We highly recommend you guys to everyone. Thank you so much!
Carol and Dave Uden - 29 May 2012
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